kv77 Privacy Policy — How We Handle Your Data

1. Introduction

This Privacy Policy ("Policy") describes how kv77 ("we", "us", "our") collects, uses, stores, and protects personal data provided by or collected about individuals ("you", "Player") who access or use the kv77 platform at kv77.pro, including all associated gaming, betting, and account management services. kv77 takes its data protection obligations seriously and is committed to handling personal data responsibly and in accordance with applicable data protection principles.

By registering an account or using any feature of the kv77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the kv77 platform. This Policy should be read alongside the kv77 Terms and Conditions, which govern your use of the platform as a whole.

2. Information We Collect

kv77 collects personal data in several categories, depending on your interaction with the platform. The categories below describe the types of data we collect and in what context.

3. How We Use Your Information

kv77 uses personal data only for specified, legitimate purposes. The table below summarises the primary purposes for which your data is processed and the lawful basis for each.

• Account creation and management: to register your account, verify your identity, and maintain your player profile on the kv77 platform.
• Payment processing: to securely process deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and to maintain accurate transaction records.
• Regulatory compliance and fraud prevention: to fulfil KYC and anti-money laundering obligations, detect and prevent fraud, identify problem gambling indicators, and comply with applicable legal requirements.
• Customer support: to respond to your enquiries, resolve disputes, process responsible gaming requests such as deposit limits and self-exclusion, and improve the quality of our support services.
• Platform improvement and analytics: to analyse aggregated, anonymised usage data to understand how players interact with kv77 and to improve the platform's performance, reliability, and user experience.
• Marketing communications: where you have provided consent or where permitted by applicable law, to send you relevant promotional offers, bonus notifications, and platform updates. You may opt out of marketing communications at any time via your account settings.

kv77 does not use personal data for any purpose not listed above without first obtaining your explicit consent or ensuring an alternative lawful basis applies. Where data is used for profiling or automated decision-making in connection with fraud detection or responsible gaming assessments, you have the right to request human review of any automated decision that materially affects you.

4. Legal Basis for Processing Your Data

kv77 processes personal data only where a recognised lawful basis exists. The three primary lawful bases applicable to kv77's data processing activities are described below.

Contractual Necessity

The majority of data processing at kv77 is necessary for the performance of the player agreement — that is, the contract formed between you and kv77 when you register an account. This includes processing data to provide gaming services, process payments, manage your account, and deliver customer support.

Legal Obligation

Certain processing is required for kv77 to comply with its legal obligations. This includes KYC and identity verification, anti-money laundering screening, processing self-exclusion requests, and maintaining transaction records for the legally required retention periods.

Legitimate Interests

kv77 processes certain data on the basis of its legitimate interests, provided those interests are not overridden by your rights and interests. This includes fraud detection, security monitoring, platform analytics, and service improvements. Where kv77 relies on legitimate interests, it has assessed that this basis is appropriate and that the processing does not unduly interfere with your privacy rights.

5. Sharing Your Information

kv77 does not sell or rent your personal data. We share personal data only in the following limited circumstances, and only to the extent necessary for the specified purpose.

• Game content and platform technology providers: kv77 uses certified third-party game studios (including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming) and payment gateway partners (including bKash, Nagad) who process technical data necessary to deliver their services. These providers operate under data processing agreements with kv77.
• Identity verification providers: where KYC checks are required, identity and document data may be shared with a certified identity verification partner. This data is processed solely for the purpose of fulfilling our regulatory obligations and is not retained beyond the period required.
• Law enforcement and regulatory authorities: kv77 may disclose personal data to competent authorities where required by law, court order, or regulatory direction. kv77 will inform you of any such disclosure unless legally prohibited from doing so.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of kv77's business assets, personal data held by kv77 may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations being assumed by the recipient.

6. Cookies and Tracking Technologies

kv77 uses cookies and similar tracking technologies to operate the platform, remember your session, detect fraud, and understand how players use the site. Cookies are small text files stored on your device when you visit kv77.pro. They do not give kv77 access to your device beyond the data they contain.

Essential Cookies

Essential cookies are required for the kv77 platform to function correctly. They enable session management, maintain your login state during an active session, support the deposit and withdrawal flows, and allow the platform's security systems to function. Essential cookies cannot be disabled without breaking core platform functionality. They do not track your behaviour for marketing purposes and do not contain any personally identifiable information beyond a session token.

Analytics Cookies

kv77 uses analytics cookies to collect anonymised, aggregated data about how visitors interact with the platform — including pages viewed, session duration, and navigation paths. This data is used to improve platform performance and user experience. Analytics cookies do not identify individual users. Where analytics services are provided by third-party tools, those tools are configured to anonymise IP addresses and are prohibited from using kv77 analytics data for their own commercial purposes. You may disable analytics cookies through your browser settings; doing so will not affect your ability to use the kv77 platform.

7. Data Security

kv77 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. All connections to the kv77 platform are encrypted using SSL (Secure Socket Layer) technology. Account passwords are stored in hashed form and are never stored or transmitted in plain text. Access to personal data within kv77's systems is restricted to authorised personnel who require that access to perform their role, and is subject to confidentiality obligations.

While kv77 takes all reasonable steps to protect your data, no internet-based system can be guaranteed to be 100% secure against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, kv77 will notify you promptly in accordance with applicable data breach notification requirements. You can also help protect your account by choosing a strong, unique password and never sharing your login credentials with any other person.

8. Data Retention

kv77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The standard retention periods applied by kv77 are as follows: account data and transaction records are retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping obligations; KYC and identity verification documents are retained for the period required by applicable regulations; gaming activity logs are retained for a minimum of three years for dispute resolution and regulatory audit purposes; marketing preference data is retained until you withdraw consent or close your account.

When personal data is no longer required, kv77 will securely delete or anonymise it in accordance with its internal data disposal procedures. Where data is anonymised rather than deleted, it may be retained indefinitely in aggregated form for statistical and analytical purposes, as anonymised data no longer constitutes personal data.

9. Your Data Rights

As a kv77 player, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact kv77 support through your account dashboard or via the email address listed at the end of this Policy.

• 👁️
  Right of Access

  You have the right to request a copy of the personal data kv77 holds about you. We will provide this within a reasonable timeframe following identity verification.
• ✏️
  Right of Rectification

  If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly via your account dashboard.
• 🗑️
  Right of Erasure

  You may request that kv77 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other lawful basis applies), or where the data has been unlawfully processed. This right is subject to kv77's legal retention obligations — data that must be retained by law cannot be erased on request.
• ⏸️
  Right to Restrict Processing

  In certain circumstances, you have the right to request that kv77 restrict the processing of your personal data — for example, while the accuracy of data you have contested is being verified, or while an objection to processing based on legitimate interests is being assessed.
• 📦
  Right to Data Portability

  Where kv77 processes your personal data on the basis of consent or contractual necessity, and that processing is carried out by automated means, you have the right to receive the data in a structured, commonly used, machine-readable format. You may also request that this data be transmitted directly to another data controller where technically feasible.

To exercise any of the rights described above, please contact the kv77 support team through your account dashboard. We will respond to all verified data rights requests within a reasonable timeframe. kv77 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

10. Children's Privacy

kv77 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If kv77 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe that a minor under your care has registered an account with kv77, please contact our support team immediately so that appropriate action can be taken.

11. Changes to This Privacy Policy

kv77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material, kv77 will provide notice to registered players via a prominent notice on the kv77 platform prior to the changes taking effect. The date of the most recent revision is shown at the top of this Policy.

Your continued use of the kv77 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you should stop using the kv77 platform and may request account closure by contacting kv77 support. We recommend that you review this Policy periodically to stay informed of how kv77 handles your personal data.

12. Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which kv77 handles your personal data, please contact the kv77 support team through your account dashboard. For written correspondence, you may also reach us at the email address below. Please note that this address is for written enquiries only and cannot be used to process transactions, deposits, or withdrawals.