kv77 Terms & Conditions — Rules for Bangladesh Players

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "You") and kv77 ("we", "us", "our", "the Platform") governing your access to and use of the kv77 website accessible at kv77.pro and all associated services, including but not limited to online casino games, sports betting, live casino, crash games, and slots (collectively, the "Services").

By registering an account, logging in, or making use of any feature of the kv77 platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must not access or use the kv77 platform. kv77 reserves the right to amend these Terms at any time; continued use of the platform following notification of changes constitutes acceptance of the revised Terms.

2. Key Definitions

The following defined terms are used throughout these Terms and Conditions. Understanding these definitions will help clarify your rights and obligations as a kv77 account holder.

3. Eligibility Requirements

Access to the kv77 platform is conditional on meeting all of the following eligibility criteria. kv77 reserves the right to request documentary evidence confirming any of the criteria below at any time, including after account registration.

• You must be at least 21 years of age. kv77 does not permit account registration or gameplay by persons under the age of 21.
• You must register using your own valid Bangladeshi mobile phone number. Registering with a phone number belonging to another person is strictly prohibited.
• You may hold only one kv77 account. Opening multiple accounts ("multi-accounting") for any purpose, including taking advantage of promotions, is prohibited and may result in permanent account suspension and forfeiture of all balances.
• You must be acting on your own behalf and not as an agent, nominee, or representative of any third party.
• You must not be a current employee, contractor, director, agent, or immediate family member of an employee of kv77 or any of its affiliated companies or technology partners.

4. Account Registration and Management

To use the real-money features of the kv77 platform, you must complete the account registration process. Registration requires a valid Bangladeshi mobile phone number, a password of your choosing, and confirmation that you meet the eligibility requirements set out in Section 3 of these Terms. kv77 may at its discretion require additional information, including KYC documentation, before activating an account or processing a withdrawal.

You are responsible for maintaining the confidentiality of your login credentials. kv77 will not be liable for any losses or damages arising from unauthorised access to your account that results from your failure to keep your password secure. If you suspect unauthorised access to your account, you must notify kv77 support immediately and change your password without delay.

Account Accuracy

You must ensure that all information provided during registration and throughout your use of the kv77 platform is accurate, complete, and kept up to date. Providing false, misleading, or incomplete registration information is a material breach of these Terms and may result in immediate account suspension.

• You must not share your account login details with any other person, including family members. Account sharing violates these Terms and may result in permanent suspension.
• kv77 reserves the right to request identity verification (KYC) documents at any time. Failure to provide satisfactory KYC documentation within a reasonable timeframe may result in account suspension and restriction of withdrawal access.
• Each player may hold only one account. If kv77 detects multiple accounts linked to the same individual, device, IP address, or payment method, all duplicate accounts may be closed and any associated balances forfeited, with or without prior notice.

5. Deposits and Withdrawals

kv77 accepts deposits and processes withdrawals via the following methods available to Bangladesh-based players: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change. Current minimum and maximum deposit and withdrawal limits are displayed in the Cashier section of your kv77 account after login.

Deposit Policy

All deposits must be made from a payment method registered in your own name. kv77 does not accept deposits from third-party accounts. Deposits are credited to your kv77 wallet balance upon confirmation of the transaction from the relevant payment provider. Standard deposits via bKash and Nagad are processed instantly. kv77 does not charge a platform fee on standard deposit transactions, though your payment provider may apply their own applicable fees.

Withdrawal Policy

Withdrawal requests are subject to account verification. kv77 reserves the right to request KYC documentation before releasing any withdrawal, particularly for first-time withdrawals or withdrawals above a threshold amount as determined by kv77 at its discretion. Withdrawal requests that pass verification are typically processed within ten to thirty minutes during operational hours. Processing times may be longer during periods of high demand, public holidays, or scheduled system maintenance.

Withdrawals may only be made to the same payment method used to make the corresponding deposit. In cases where this is not technically possible, kv77 may at its discretion authorise withdrawal to an alternative method following successful completion of KYC verification.

6. Bonuses and Promotions

kv77 offers promotional bonuses to new and existing players from time to time, including welcome bonuses, deposit match bonuses, free spins, and seasonal campaigns. All bonuses are subject to the following general conditions, as well as any specific terms published alongside the individual promotion.

• Bonuses are valid for a specified period only and will expire if wagering requirements are not met within the applicable time limit. Expired bonus funds and any associated winnings will be removed from the account without notice.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable wagering requirement multiplier for each promotion is stated in the promotion's specific terms. Where a wagering requirement is stated as, for example, 30x on a ৳1,000 bonus, the player must wager a total of ৳30,000 before the bonus funds become withdrawable.
• Each player is entitled to claim a welcome bonus only once, at the time of their first qualifying deposit. Subsequent deposits are not eligible for the welcome bonus. kv77 reserves the right to retract a welcome bonus if it determines that the player is not a genuine first-time registrant.
• kv77 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a promotion is withdrawn after it has been claimed by a player, kv77 will honour the existing claim but will not accept new claims from the date of withdrawal.
• Bonuses may not be combined unless explicitly stated in the specific promotion terms. Players may not transfer bonus funds to another player's account.

kv77 operates a zero-tolerance policy on bonus abuse. Bonus abuse includes, but is not limited to, opening multiple accounts to claim bonuses multiple times, using technical exploits to circumvent wagering requirements, coordinated play with other players to generate artificial winnings, and any other activity determined by kv77 to constitute abuse of its promotional system.

7. Gameplay, Betting Rules, and Fair Play

All games available on the kv77 platform are provided by certified third-party game studios including but not limited to Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. Game outcomes are determined by certified Random Number Generator (RNG) systems or by live dealer human decisions in the case of live casino tables. kv77 does not manipulate game outcomes and is not responsible for the outcome of any individual game round.

Sports betting markets on kv77 cover cricket (including BPL, T20 World Cup, and IPL fixtures), football, kabaddi, and other sports. Odds are set by kv77 and are subject to change up until the relevant event commences. Once a bet is confirmed and accepted by kv77, the agreed odds are locked for that wager. kv77 reserves the right to void any bet placed on a market that was incorrectly priced due to a system error, subject to written notification to the affected player.

Prohibited Conduct

Players must not engage in any form of cheating, collusion, match-fixing, use of automated betting systems (bots), exploitation of software vulnerabilities, or any other conduct that constitutes unfair play . Such conduct will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities.

8. Responsible Gaming

kv77 is committed to promoting responsible gaming practices and maintaining a safe environment for all players. kv77 provides tools including deposit limits, session time reminders, and self-exclusion options. Players who wish to set deposit limits, request a cooling-off period, or apply for permanent self-exclusion should contact kv77 support via the contact options available within their account dashboard. kv77 will action responsible gaming requests promptly and without prejudice.

kv77 strictly prohibits gambling by persons under the age of 21. If you believe you have a gambling problem, please stop playing and seek assistance. kv77 recommends that players who feel their gambling is becoming unmanageable contact their kv77 account support team immediately and consider activating a self-exclusion. For players in Bangladesh, guidance on responsible gaming is also available via our dedicated Responsible Gaming page.

9. Account Suspension and Termination

kv77 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions, including but not limited to multi-accounting, fraudulent activity, bonus abuse, or provision of false registration information.
• Failure to complete KYC verification within the timeframe requested by kv77, or provision of false or forged identity documentation.
• Suspicion of money laundering, fraud, match-fixing involvement, or use of the platform for any unlawful purpose.
• At the request of the account holder, including permanent self-exclusion requests submitted under kv77's responsible gaming policy.

Upon account closure, any real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the account holder via the payment method on file, subject to satisfactory completion of any outstanding KYC requirements. kv77 will process such refunds within a reasonable timeframe following closure confirmation.

10. Limitation of Liability

To the fullest extent permitted by applicable law, kv77 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the kv77 platform, including but not limited to: loss of winnings resulting from game disconnections caused by your device or internet connection; losses arising from your failure to log out of your account on a shared device; inability to access the platform due to scheduled maintenance or unplanned technical outages; or decisions made by you to place wagers on any game or sports market.

kv77's total liability to you for any claim arising under or in connection with these Terms shall not exceed the total real-money deposits made by you to kv77 in the thirty (30) calendar days immediately preceding the date on which the relevant claim arose. Nothing in these Terms limits kv77's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

11. Amendments to These Terms

kv77 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, kv77 will endeavour to notify registered players via a notice displayed on the kv77 platform or by other reasonable means prior to the changes taking effect. The date of the most recent revision is displayed at the top of these Terms. Your continued use of the kv77 platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree with any revised Terms, you must cease using the kv77 platform and may request account closure by contacting kv77 support. kv77 will process any outstanding real-money balance in accordance with the account closure procedures described in Section 9 above.

12. Contact Information

If you have any questions regarding these Terms and Conditions, wish to raise a complaint, or need to contact kv77 in connection with your account, you may do so through the support contact options available within your kv77 account dashboard. For general written enquiries, kv77 can also be reached at the following email address. Please note that this email address is for written correspondence only and cannot be used to process transactions, deposits, or withdrawals.